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ChordLanes Inc. is committed to protecting the personal information of its users. This privacy policy details the type of information we collect, how it is stored and used, and your rights with respect to your personal information. For any questions and concerns about this policy, please contact the ChordLanes legal team by email at legal@chordlanes.com.
ChordLanes collects the minimum amount of personal information necessary. In general, the information we collect includes a self-chosen username (which we recommend to be non-identifying), email, and a self-chosen password. We also automatically collect site usage metrics to improve our services.
For pro users, credit card information is collected by our payment processor. ChordLanes itself does not directly collect, store or share credit card or other payment information.
The ChordLanes website at https://chordlanes.com has sections that are public and other sections that require logging in. When users sign up, they are expected to provide a self-chosen username, a valid email, and a password. We may automatically collect usage information and some personal information (such as your browser type, operating system, coarse location, IP address, visited pages, and visit times) to help us improve our services and marketing programs. This Privacy Policy in no way restricts our collection and use of this usage information, and we may share it with third-parties for various purposes. This usage information may be stored in our system or at a service provider. Also note that our third-party providers may use cookies and beacons for the services they perform on our behalf.
When contacting ChordLanes with an issue, a user will be required to provide personally identifiable information like their email, and optionally also their name. We use this information to handle the specific issue raised and to contact you in the future for any related matters. Contact data is stored in our system indefinitely. We do not share this information with any third-parties.
We do not knowingly collect information from anyone under the age of 18 without the consent of a parent or guardian. To prevent any possibility of inadvertently sharing any personal information, young children are not permitted to contact us directly.
We may disclose your personal information to other parties to comply with legal requirements and with our usage policies. We may share your personal information with:
We employ third-party companies and individuals for the following business reasons:
We contract with a number of third-party suppliers that enable us to provide these products and services and operate our business. These third-party suppliers are considered subprocessors under applicable data protection laws. We require our subprocessors to implement proper privacy and security measures and to safeguard the personal information they handle.
Our website may feature links to other external sites and business entities that are not owned or affiliated with ChordLanes. ChordLanes exercises no control over, and is not responsible for the privacy practices or the content of these sites. These sites have their own security policies, terms of use and privacy policies. If you choose to visit one of these external sites, please review the policies of that particular site.
The ChordLanes website allows users to create and share data such as song lyrics and chords, band information, gigs and playlists. The website also offers private chats and public forums for users to directly engage in a direct and unmoderated music-related conversation. For your safety and privacy, all data you post to shared areas of the website must not include any personal information such as your name, address, email, phone number, or any other sensitive data. You agree to not hold ChordLanes liable for any unintended or malicious use of your personal data shared on our website.
You may request confirmation regarding the processing of your personal information by ChordLanes. If we are indeed processing your information, you have the right to access and obtain a copy of that information. Additionally, you are entitled to know the purpose(s) for which we are processing your information, the categories of information involved, the recipients of the information, any available details about other sources from which we receive your personal information, and the duration for which we retain the information, or, if the duration is not specified, the factors we consider in determining that period.
You have the right to request correction of your personal information that you believe is inaccurate. Where you believe the information is incomplete, you have the right to complete the information, including by supplementing the information with a statement.
You have the right to request that ChordLanes permanently delete your personal information when:
Although ChordLanes may remove most personal information such as contact information (e.g., email), there may be information we cannot remove, including historical payment records.
You have the right to request that ChordLanes ceases or limits the processing of your personal information in the following circumstances:
If you successfully exercise this right of restriction, we will process the information in question only: (i) where we have your consent to do so; (ii) for the establishment, exercise or defense of legal claims; (iii) for the protection of the rights of another person; or (iv) for reasons of important public interest. In the event that any such restriction is lifted and processing resumes, we will inform you beforehand.
In regards to the personal information we collected directly from you (excluding information obtained from other sources), you have the right to request and receive that information in a structured, commonly used, and machine-readable format. Additionally, you have the right to transfer this information to another entity without any interference from us.
Note that this right of data portability only applies under specific circumstances, such as when we process personal information based on your consent or as part of our contractual obligations with you, and the processing is automated. If you request us to directly transmit your information to another individual or entity, we will fulfill this request wherever feasible to do so.
You have the right to object to the processing of your personal information by ChordLanes if we have determined that such processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority, or if it is deemed necessary for the legitimate interests pursued by ChordLanes.
If we process your personal information for direct marketing purposes, you have the right to object at any time. In our direct communications, such as those intended for marketing, promotions, or solicitations, we will include an unsubscribe option, if applicable, along with instructions on how to opt out.
ChordLanes implements electronic, physical, and procedural measures to ensure the protection and security of the personal information it handles. Note that no data transmission over the Internet or any other network can be guaranteed to be completely secure. By using our website and services, you acknowledge and accept the inherent data security risks involved.
This website is hosted in the United States, and our services are provided from there. If you access the website or use our services from outside the US where privacy laws and regulations differ from the US, please be aware that by continuing to use the website or our services, you are transferring your personal information to the United States and consenting to this transfer. Note that the privacy laws in the United States may not offer the same level of protection as those in your location. By using our website and services, you agree that the collection, use, transfer, and disclosure of your information will be governed by the applicable laws in the United States. Also note that your personal information may be accessible to law enforcement and national security authorities in the United States, without prior notice or consent from you or ChordLanes. If you do not agree to these terms, please refrain from using this website or our services.
This website also integrates with OpenAI to enhance user experience. By accessing or using our services, you acknowledge and agree that your interactions and data may be processed and stored by OpenAI in accordance with their Privacy Policy. As OpenAI operates globally, your data may be transferred to, and maintained on, servers located outside your country, where data protection laws may differ. By using our services, you consent to such transfers and acknowledge the risks involved.
If you would like to exercise any of the rights mentioned above or if you have any inquiries regarding this Privacy Policy, please contact us at legal@chordlanes.com. We take your request very seriously and will respond promptly. If you are unsatisfied with how we handle your request, we kindly request that you allow us the chance to resolve the matter. However, remember that you have the right to file a complaint with the supervisory authority in your jurisdiction.
ChordLanes reserves the right, at its sole discretion, to modify this Privacy Policy either in full or in part, at any given time. By continuing to use the website following the implementation of any changes to the Privacy Policy, you indicate your acceptance of those modifications. We will also update the effective policy date below whenever changes are made. We recommend that you periodically review this Privacy Policy to stay informed.
This Privacy Policy is effective as of June 1, 2024.